Terms and Conditions

PROMOTIONS & Offers

For all promotions & offers, the promoter is Red’s True Barbecue who reserves the right to cancel any promotion at any time. Red’s True Barbecue’s decision is final.

 

2-4-1 cocktails

Valid Sunday – Thursday, 5pm – close on selected cocktails, ask your server for the full promotional list. Must purchase one full price cocktail in order to redeem free cocktail, cheapest cocktail is free. Red’s reserves the right to change up the promotional cocktail list at any time.

 

Kids Eat Free Weekends

Valid 12pm – 5pm, every Saturday and Sunday. 1 child eats free per accompanying adult orders a full price, main menu main course, not including kid’s meal. Minimum spend per adult £10. Kid’s meal valued at a maximum of £6.45 and must be ordered from the Little Crusaders menu. Maximum three children can eat for free per party size. Not valid in conjunction with any other offer.

 

Local business discount

20% off local business discount valid all day Sunday to Thursday against main menu food (a la carte only) and all drinks. Dine in Only. Not valid in conjunction with any other offer. Minimum spend £10. ID, such as a corporate pass, payslip or lanyard must be shown to server. Also valid against merchandise. Available at participating Red’s True Barbecue restaurants only.

 

Student discount

30% off main menu food and drink. Valid Sunday to Thursday, 12pm – close. Cannot be used exclusively against alcohol, a full main course must be purchased. Only valid on the customer’s bill presenting a valid NUS card, NUS Extra card or Student Beans app. Not valid with Unidays or any other student discount card. Valid when eating in any participating Red’s True Barbecue restaurant, either Dine in or Carryout. Not valid on any form of 3rd party delivery. Cannot be used in conjunction with any other offer, including 2-4-1 cocktails. Also valid against merchandise. 

 

Emergency Services & Armed Forces Discount

To say thank you to our NHS staff, emergency services and armed forces, we offer 20% off main menu food and drink, Sunday – Thursday, 12pm – close. Cannot be used exclusively against alcohol, a full main course must be purchased. Only valid on the customer’s bill presenting valid identification. Valid when eating in any participating Red’s True Barbecue restaurant, dine-in only. Not valid on any form of 3rd party delivery. Cannot be used in conjunction with any other offer, including 2-4-1 cocktails.

 

£10 off £30

£10 off your bill when you spend £30 or more on dine-in food and drink (but not exclusively alcohol) in any Red’s True Barbecue restaurant during the promotional period. Only one voucher can be used per table. Original and undamaged vouchers must be presented at point of ordering, no photocopies will be accepted. Voucher will be void if altered, defaced or tampered with. Voucher is single use and must be surrendered upon redemption. Cannot be used against takeout, delivery, or in conjunction with any other offer, discount or promotion (including but not limited to Kid’s Eat Free, Kid’s Menu, Express Lunch, 241 cocktails, Corporate, Emergency Services or Student discount). This voucher holds no monetary value.

 

Gift of Meat Gift Cards

All gift cards are valid for 12 months from the date of purchase. Non-transferrable – the gift card can not be exchanged for its monetary value in cash. Only available for purchase in the United Kingdom.

 

site specific promotions & offers

 

Leeds, Call Lane

 

CODE App – 50% Off – 50 % off (maximum of 4 covers) valid all day every day against main menu food (a la carte only) up to the value of £20 per person. Dine in Only. Not valid in conjunction with any other offer. App must be shown to server. Each App member can bring 1 friend, maximum 2 App members per table, totalling up to 4 covers in total.

 

Nottingham, Queen Street

 

Industry night – 50% off food valid 5pm – close Sundays only against main menu food (a la carte only). Dine in Only. Not valid in conjunction with any other offer. ID, such as a corporate pass or lanyard must be shown to server.

 

Manchester, Albert Square

 

CODE App – 50% Off – 50 % off (maximum of 4 covers) valid all day Sunday and Monday against main menu food (a la carte only) up to the value of £20 per person. Dine in Only. Not valid in conjunction with any other offer. App must be shown to server. Each App member can bring 1 friend, maximum 2 App members per table, totalling up to 4 covers in total.

Motel One guest £10 off £30 voucher – £10 off your bill when you spend £30 or more on dine-in food and drink (but not exclusively alcohol) in any Red’s True Barbecue restaurant during the promotional period. Only one voucher can be used per table. Original and undamaged vouchers must be presented at point of ordering, no photocopies will be accepted. Voucher will be void if altered, defaced or tampered with. Voucher is single use and must be surrendered upon redemption. Cannot be used against takeout, delivery, or in conjunction with any other offer, discount or promotion (including but not limited to Kid’s Eat Free, Kid’s Menu, Express Lunch, 241 cocktails, Corporate, Emergency Services or Student discount). This voucher holds no monetary value.

Local industry discount – 20% off valid all day Sunday to Thursday against main menu food (a la carte only) and all drinks. Valid against Dine in, Take Away and Kid’s Menu. Not valid in conjunction with any other offer. ID, such as a corporate pass, payslip or lanyard must be shown to server. Also valid against merchandise.

Manchester central discount – 30% off food valid all day every day against main menu food (a la carte only) for all Manchester Central delegates when presenting a valid delegate pass or event ticket. Cannot be used against takeout, delivery, or in conjunction with any other offer, discount or promotion (including but not limited to Kid’s Eat Free, Kid’s Menu, Express Lunch, 241 cocktails, Corporate, Emergency Services or Student discount).

 

Newcastle, Eldon Square

 

Intu staff discount – 40% off valid all day Sunday to Thursday against main menu food (a la carte only). Dine in Only. Not valid in conjunction with any other offer. ID, such as a corporate pass or lanyard must be shown to server.

Toon Army Treats – 30% off food valid all day every day against main menu food (a la carte only), when a valid match ticket is presented to the server. Dine in and Take Out only. Not valid in conjunction with any other offer or 3rd party delivery partners.

 

Red’s true barbecue gift cards

All gift cards are valid for 12 months from the date of purchase. Non-transferrable – the gift card can not be exchanged for its monetary value in cash. Only available for purchase in the United Kingdom.

 

Cancellation by us

We reserve the right to cancel the contract between us if:

 

a) We have insufficient stock to deliver the products you have ordered. If this is the case we will contact you to advise you of an availability date or an alternative product, or refund.

b) Royal Mail do not deliver to your area.

c) One or more of the products you ordered was listed as an incorrect price due to a typographical error.

 

 

Delays

Occasionally, delivery of your order may be delayed or postponed. On the rare occasion that this may happen we would make every effort to keep you as informed as possible and discuss revised delivery timescales with you.

 

 

Intellectual property

The content of this website is protected by copyright, trademarks, database rights and other intellectual property rights. You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on this website without written permission from Red’s True Barbecue.

 

 

Accuracy of content

Red’s True Barbecue has taken care to ensure that prices quoted on the website are correct at time of publishing and that all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices on the website. All prices displayed are inclusive of VAT.

 

 

Complaints

Red’s True Barbecue always aims to provide the highest level of customer service. If you feel that we have not met that aim, then please contact us. We will respond to your complaint as soon as possible but always within 5 working days. Your complaint will be dealt with fairly and as quickly as possible. If the complaint can not be resolved immediately you will receive a weekly update on progress. Complaints in respect of the quality of the goods you receive will be forwarded to our Executive Chef for review and we promise whenever possible to respond to you with 48 hours. Unfortunately, we are unable to accept the return of any opened produce delivered to you but, if the goods ordered by you do not meet your reasonable satisfaction, we may, in our absolute discretion, send you a gift card to the value of the goods that have fallen short of your expectations.

 

 

Acknowledgment and Acceptance of your order

We will notify you by email as soon as possible to confirm receipt of your order – generally this will be an automated e-mail response. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

 

 

Governing law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

 

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